From 2pm to 6pm the event is open for all to attend.
at 5pm there will be a 45 minute period of no music or bar service. Any guests without a
wristband for the evening event will be politely asked to vacate the premises by 6pm.
The evening event is strictly over 21s. Anyone under the age of 21 will be asked to vacate
the premises or be refused entry. Tickets will not be refunded for anyone under 21 that has
purchased a ticket for the evening event.
The BBQ will be available from 2pm to 10pm
The Mojito and Prosecco bar will be open from 2pm to 12:30am
Live music will be performed out on the Pier from 2pm to 9pm.
Live music will be performed inside the venue from 9pm til 1:30am.
Alcoholic beverages will be available until 1am with last orders called at 12:45am.
Tickets are non refundable, returnable or transferable.
An E-Ticket on a mobile device or a printed copy of your ticket must be presented at the door
with proof of identification in order for you to collect your wristband for entry to the event.
If due to bad weather or other circumstances beyond our control the event has to be postponed
or cancelled a Postponement Publicity notice shall be placed in the media and on social media.
Alcoholic drinks will be served in plastic cups from 2pm - 1am with the exception of bottled beers,
ciders and soft drinks. This is a condition of our license.
The management has the right to refuse entry at all times.
Proof of age may be required on the door. Passport, driving license and armed forces ID are all
acceptable forms of ID which we accept.
The dress code for the event is smart casual. Shirts, T-shirts etc must be worn at all time.
We operate a zero tolerance policy on the use of drugs on the premises. Security will monitor
toilets and carry out random searches. Anyone found to be under the influence of, or in possession of
drugs will be asked to leave and the police will be informed.
We operate a zero tolerance policy to antisocial behaviour. Any guests that behave in an unacceptable
manner will be asked to leave the premises by the security team.
We are a responsible retailer of alcoholic beverages; in line with our Premises License we will not
serve alcohol to anyone we deem to be intoxicated. Any guests that have consumed too much alcohol will
be refused service and asked to leave the premises by our security team.
Jumping off the Pier into the sea is not allowed. Guests will be asked to leave by the security team.
Swimming in the sea and coming back into the venue is not allowed. Guests will be refused entry
back into the venue.
Bringing you 12 hours of music straight from the white isle to Felixstowe Pier
20 July 2019
Customer Information – Saturday 20th July
On Saturday the 20th July, Ibiza Nights presents Summer Sessions at The Boardwalk Cafe-Bar (more info here). The event starts at 2:00pm and is open to all to come and enjoy until 6:00pm. After this time you will need to have purchased a ticket to stay for the evening part of the event.
There are some changes to our Food and Beverage service times which we would like to make you aware of to avoid any disappointment if you are planning to visit us on this day.
Breakfast will be served at our normal times from 9:30am until 11:30am. Our main menu will be available from 12 noon with last food orders being taken at 2:00pm after this time we will be serving hot food from the BBQ. There will burgers and hot dogs available if you want a tasty snack.
Hot beverages and cakes will be available from 9:00am until 2:00pm.
As we are expecting to be very busy both during the day and evening we have made some changes to our drinks menu; you will still have plenty of choice but we apologise in advance should your favourite drink be unavailable. To meet the requirements of our Premises Licence, when holding an event, all drinks with the exception of bottle beers and ciders etc will be served in plastic glasses from 2:00pm until last orders.
For customers visiting the Family Entertainment Centre please be aware that there will be no access to the Boardwalk toilets after 6:00pm. Access walking round the Pier will also be restricted due to the event being ticket only.
If you have any questions regarding this message please email Greig Barnes at firstname.lastname@example.org and we will respond as soon as we can.
We apologise to any of our regular customers for any inconvenience caused by the event.